Satisfaction Guarantee
Our Satisfaction Guarantee provides our subscription customers with the opportunity to try our services for up to 14 days and receive a full refund if not satisfied. To request a refund of purchase price and cancellation of service, a support ticket must be sent to our customer service team. The trial period begins at the same time the subscription is purchased.
Right to Use
All intellectual property rights in any courses or training material remains property of its respective owners. Any content created for courses (downloads, courses, quizzes, videos, etc) made by Level Up remains owned by us and may not reproduced or distributed without express permission from Level Up
Liability
Our liability under or in connection with the terms and conditions or relating to the courses must not exceed the costs paid for the courses to with the liability relates. Without limiting the previous sentence, we exclude all liability for indirect, consequential or incidental loss or damage, or for loss of profit, savings, business, revenue, and/or goodwill, arising under or in connection with the Terms and conditions or relating to the courses.
Memberships
All Level Up memberships are billed monthly. The start date of your membership will begin on your sign up date and will renew automatically each month until cancelled. You can can pause or cancel your membership at any time by going to your account and submitting a request. Memberships cancelled within three (3) days of the most recent charge will have the option to receive a refund or keep their membership in place through the end of the billing period.